For UK home care providers

It's 6am and a carer has called in sick.

Somewhere below, someone is waiting on the same face at the door.

Carerista already knows who is closest, and who she knows.

Reassigned before the office lights come on.

Carerista

One system that runs your whole care operation.

Rostering, the carer app, medication, records, invoicing and CQC evidence. Built for UK home care.

Carerista

One system that runs your whole care operation.

Rostering, the carer app, medication, records, invoicing and CQC evidence. Built for UK home care.

The whole operation

Four systems and a spreadsheet, replaced by one.

Your rota system

Scheduling, travel time, continuity and cover, with conflicts caught before you publish.

Your care records

Care plans, assessments and daily notes, with a full history of every change.

Your eMAR add-on

Medication built in on the NHS dm+d dictionary, not bolted on from another vendor.

Your billing spreadsheet

Invoices from delivered visits, multi-funder splits, mileage and payroll exports.

Continuity

The same carer, the same client, every time.

The people you care for value one thing above everything else: the same face at the door, reliably. Carerista ranks cover by who the client already knows, checks real drive times between visits, and flags conflicts before the rota is published.

Hold until the glow fills. That is the whole job, kept lit.

  • Cover ranked by continuity, not availability alone
  • Real drive times, not straight-line guesses
  • Conflicts flagged before you publish, not after
  • The carer's phone updates before they have had their tea

Medication, done properly

Ambiguous doses escalate, never guessed.

eMAR is native to Carerista and built on the NHS dm+d medicines dictionary. Missed and late doses raise an alert straight away. Where a direction is ambiguous, the system will not guess a dose. It escalates to the registered manager instead.

  • Built on the NHS dm+d dictionary
  • Missed and late dose alerts
  • Every entry carries who, when and why
MAR chart, Tue 10 MarchLive
Amlodipine 5mg, 08:00Given
Apixaban 2.5mg, 08:00Given
Furosemide 20mg, directions changedHeld, escalated
The quantity on the new direction is ambiguous, so the dose was held and the registered manager was alerted.
Evidence pack, self-assessmentLive
Care plan currency and reviewsIn date
Missed and late visits, with reasonsComplete
Medication and MAR completenessComplete
Training, DBS and right to work3 due soon
Supervisions and spot checks2 overdue

Ready before they ask

Inspection evidence, ready before the inspector arrives.

Strong services treat evidence as a live process, not a last-minute scramble. One click pulls the pack together, and a continuous self-assessment shows where you would be weak if an inspector turned up today. Each flag names the carers and dates behind it, so it can be cleared this week.

Where the film rests

Out of the dark, care arrives.

The film's resting frame: a terraced house at dawn with one warm window glowing.

Questions

Before you book

Is the eMAR really built in?

Yes. Medication is part of Carerista and runs on the NHS dm+d medicines dictionary, so a medicine means the same thing in Carerista as it does to the pharmacy and the GP. There is no second vendor to contract with, no separate login for carers, and no reconciliation between two systems at the end of the month.

What happens when a carer has no signal?

The app keeps working. Check-in and check-out, the care plan, tasks, notes and medication all run on the phone without a connection, and sync when signal returns. Carers are not asked to remember what happened and type it up later, which is where late and inaccurate records come from.

Can we keep our existing rates and invoicing rules?

That is the intention. Rates vary by time of day, care type and geography, funders split across a single invoice, VAT applies selectively, and mileage pays by mile, by hour or both. Bring your rate cards to the demo and we will set them up against a real week of your visits.

Who can see a client's record?

Only the people you authorise, and every time a record is opened that read is recorded. If you are ever asked who looked at someone's care record, the answer already exists rather than having to be reconstructed.

Does it meet the NHS data standard for social care?

Carerista is built to the DSCR Minimum Operational Data Standard, which became mandatory for assured suppliers on 1 July 2026. The care record was shaped to that standard from the start rather than retrofitted, because retrofitting it means rebuilding the record.

Talk to us

See Carerista running your own rota.

Bring a real week of visits and we will show you exactly how rostering, the carer app, eMAR and invoicing handle it, with your carers and your clients, not a demo script.

Sending opens your own email app, addressed to the Carerista team, with your details filled in. Nothing is sent until you press send there.

Your email app should now be open with the message ready. If it did not open, write to hello@carerista.com directly.